Privacy Policy – Our Commitment to Privacy

At Boys & Girls Clubs of the Northwest Suburbs – BGCNWS (hereinafter referred to as “we,” “us,” or “our”), we are committed to protecting the privacy and confidentiality of the personal information entrusted to us. This Privacy Policy outlines how we collect, use, and safeguard information provided by our donors, families, business contacts, and other stakeholders. By engaging with us and providing your personal information, you consent to the practices described in this policy.

1. Information Collection

We collect personal information through various platforms, including our website, Google Analytics, newsletter platform, social media, SMS messaging, other electronic communications, written forms, and oral communications. The information collected may include, but is not limited to:

• Names and contact details
• Donation history and payment information
• Program registration details
• Communication preferences
• Website usage data (via cookies and Google Analytics)

2. Use of Information

We respect the trust you place in us and are committed to maintaining the confidentiality of your information. We will not sell, share, trade, or rent names or personal information to any other entity or organization, nor will we send mailings on behalf of other organizations, unless explicitly authorized by the individual.

Collected information is used solely for purposes such as:

• Processing donations and acknowledgments
• Managing program registrations and member support
• Responding to inquiries via phone, SMS, or email
• Improving our website and services (via analytics tools)
• Sharing organizational updates when consent is provided

3. SMS Messaging Privacy & Consent

Families, donors, and business contacts may choose to communicate with us by text message.

• Consent: By texting our number, you consent to receive SMS replies related to your inquiry or request.
• Message Flow: Messages are conversational, informational, and service-oriented (not promotional).
• Opt-Out: You may opt out at any time by replying STOP. For assistance, reply HELP.
• Use of Information: Phone numbers collected through SMS are used only for direct communication and are not shared or sold.

4. Donation Processing

We may use third-party service providers to process donations securely. These providers are authorized to use personal information solely for donation processing and not for any other purpose.

5. Security Measures

We implement reasonable physical, technical, and administrative safeguards to protect personal information against unauthorized access, disclosure, alteration, or destruction. While we strive to use commercially acceptable means to protect your information, no method of transmission or storage is 100% secure.

6. Website Tracking & Cookies

Our website uses Google Analytics to help us understand visitor activity and improve the user experience. Google Analytics may collect data such as IP addresses, device/browser type, and on-site behavior through cookies. This information is aggregated and does not personally identify visitors. Users can manage or disable cookies through their browser settings.

7. Legal Requirements

We may disclose personal information if required by law, regulation, court order, government request, or to protect our rights, property, or safety, as well as the rights, property, or safety of our donors, members, or others.

8. Amendments to this Policy

We reserve the right to update or modify this Privacy Policy at any time. The most recent version will be posted on our website, and significant changes will be communicated through appropriate channels.

9. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please get in touch with us: 847.551.4309

Updated on 8/2/25